The inclination to share

I was recently asked to do something about knowledge management for a client and, yet again, found myself pondering what it was that they were asking for. However much the topic gets mangled into document management, internal communities, after action reviews, etc., it all comes down to an inclination to share. This inclination can take many forms but if no one has it then no knowledge gets managed.

4 thoughts on “The inclination to share

  1. It was pretty obvious after a couple of years of KM projects in the mid 1990s, that this whole idea was flawed. Knowledge workers (horrible term) never looked kindly on the idea of having to file trip reports, add metadata to documents, learn version numbering conventions and folder structures in an arcane DMS. But still it goes on.

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