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- At least thirty years of ingrained business culture that focusses on process rather than people and doesn’t have the language or concepts to handle relationships.
- Senior people who will never get “it” but have the power to stop “it” happening.
- People’s fear of disapproval if they say what they think.
- Vendors who talk nonsense about unrealistic timescales and benefits and want to lock them into over-engineered solutions that keep IT departments happy but don’t change the world.